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consider this your client experience starter pack
don't miss these free resources
Each free resource below is crafted to save you time, set stronger boundaries, and help your systems finally start pulling their weight.
• Solutions for better onboarding and offboarding your current clients
• Recommendations on where to focus your upgrades so any time spent makes the biggest impact
• Five processes you can evaluate today, with easy-to-implement fixes
What's included in this guide?
These five mistakes could be costing you time, money, and clients. But don’t sweat—I’m here to offer simple and quick solutions to optimize your client experience on your own time.
5 Mistakes You’re Making In
Your Client Experience
• Real examples of how to set and enforce boundaries (minus the ick)
• Tips for avoiding awkward convos or having to “defend” your process
• Designed to live inside your onboarding materials (with room to customize)
What's included in this guide?
This guide is for the service provider who wants fewer client headaches, clearer communication, and stronger systems that actually work for them—not the other way around. If setting boundaries has ever felt awkward, unclear, or like “one more thing” you need to figure out on your own, this free resource is your new favorite support doc. It’s practical, editable, and full of easy-to-implement boundary examples you can start using immediately in your onboarding process.
free business
boundaries guide
Organization and strategic processes live at the core of every seamless client experience, but they’re also at the core of who I am. When you combine my borderline obsession with organization, passion for business systems, and 8+ years of helping start-ups, multinationals, and small businesses make people fall (and stay) in love with them, you get someone who was made for this.
I know what works, what people want, and how to craft sustainable systems that serve people on both sides of the contract. If you can point to where you want to go, I can build a map to get there (color coordinated and everything). I’ll even bring snacks #mom.
where organization & strategy collide
Ashley-Anne
get the rest of my story